Member Assistance Program (MAP)

As emotional and psychological needs increase, many people are turning to churches, schools, or organizations for help.

We help churches, schools, and organizations serve their members.

The Member Assistance Program (MAP) is a customized way for organizations to assist in meeting the mental health and wellness needs of their members by providing access to affordable services.

Organizations that join MAP can offer Christian counseling care and services to their members through Christian Family Solutions. MAP services are offered at no direct cost to the individual or family being served. The program makes it possible for churches, schools, and other organizations to extend these services to their members, staff, and students.

Christian Family Solutions comes alongside our MAP member organizations as they strive to minister to hurting souls in their care. Here’s how it works:

• When a church, school, or organization joins the MAP program, they have the opportunity to purchase counseling sessions. This can be done through our online portal.
• The designated referral agent from the MAP member organization refers individuals to CFS for care, indicating the number of sessions approved for each situation.
• The referred individual completes the MAP program online intake form.
• The CFS MAP program staff schedules the first counseling session for the referred individual.

MAP differs from clinical outpatient counseling in that MAP counselors can work collaboratively with the pastor, principal, or organizational leader in the best interest of the referred individual.

Where are MAP services offered?

Christian Family Solutions currently offers MAP services in the following states: Arizona, Florida, Georgia, Illinois, Iowa, Louisiana, Maine, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Washington, and Wisconsin.

MAP counseling sessions are typically online, so the individual can receive counseling care from their home or church/school. Sessions can also be in-person at one of our clinics in Arizona, Minnesota, or Wisconsin.

What happens when your member or student needs more care?

If an individual requires additional services beyond the allotted number of MAP sessions, the MAP team will help transition the client to the appropriate care that best meet their needs. For example, the client can continue to see their CFS counselor via a traditional outpatient arrangement where services are paid for through insurance and/or private pay.

MAP is a soul care partnership

The emphasis in MAP is on collaboration. Individuals receiving care have the opportunity to sign a release which allows our counselors to work with the referring pastor or teacher to provide the best possible care. MAP is designed to foster the spiritual wellness of a congregation, school or organization by working collaboratively to improve the overall mental health and wellness of its members.

What do MAP services cost?

MAP program costs are kept low for churches, schools, and organizations with the generous support of our donors. The CFS MAP team’s mission is to heal and help people in need by working in partnership to make that healing and help as accessible and affordable as possible.

• The partnering organization covers a portion of the cost of each session
• Christian Family Solutions’ donors cover a portion
• The referred member receives counseling services at no cost

The impact of mental health ministry

Nearly 600 congregations, schools, and other organizations participate in the CFS Member Assistance Program. Since 2008, these partnerships have allowed for over 65,000 counseling sessions – 65,000 opportunities for counselors to share Gospel comfort and offer Christ-centered solutions during a time of great distress.