Member Assistance Program (MAP)
MAP makes help accessible and affordable from anywhere
As emotional and psychological needs increase, many people are turning to churches, schools, or organizations for help.
We help churches, schools, and organizations serve their members.
The Member Assistance Program (MAP) is a customized way for organizations to assist in meeting the mental health and wellness needs of their members by providing access to affordable services.
Organizations that join MAP can offer Christian counseling care and services to their members through Christian Family Solutions. Much like an Employee Assistance Program, MAP services are offered at no direct cost to the individual or family being served. MAP makes it possible for churches, schools, and other organizations to extend these services to their members.
Christian Family Solutions comes alongside our MAP member organizations as they strive to minister to hurting souls in their care. Here’s how it works:
- A church, school, or organization joins the MAP program by purchasing counseling sessions (typically between 5 and 10 sessions in a block). This can be done through our online portal.
- The designated referral agent from the MAP member organization refers individuals to CFS for care, indicating the number of sessions approved for each situation.
- The referred individual completes the MAP program online intake form.
- The CFS MAP program staff schedules the first counseling session for the referred individual.
MAP differs from clinical outpatient counseling in that MAP counselors can work collaboratively with the pastor, principal, or organizational leader in the best interest of the referred individual. MAP is designed to foster the spiritual wellness of a congregation, school or organization by working collaboratively to improve the overall mental health and wellness of its members.
MAP program costs are kept low for churches and schools because of the generous support of our donors. The CFS MAP team’s mission is to heal and help people in need by working with congregations to make that healing and help as accessible and affordable as possible.
Where are MAP services offered?
Because MAP functions like an Employee Assistance Program, we can offer MAP counseling services anywhere in the world. MAP counseling sessions can be offered in person at one of our clinics, or through secure video right from the member’s own home, church, school, or organization.
What happens when your member or student needs more care?
MAP is designed to be immediate, short-term care for people in need. After the allotted number of MAP sessions are used, if an individual requires additional services, the MAP team will help transition the client to the appropriate resources that best meet the needs.
If the individual needs outpatient clinical services and resides in one of the states where we are licensed to provide those services, we can continue care at CFS. He or she would be transferred from MAP to an outpatient arrangement.
Licensed states include WI, MN, NE, MI, FL, AZ, ID, and ND.
We accept most insurance plans for outpatient clinical services as well as private pay.
If the individual resides outside the states where we are licensed to provide services, we will help transition the client to the best care available.
MAP is a soul care partnership
The emphasis in MAP is on collaboration. Individuals receiving care have the opportunity to sign a release which allows our counselors to work with the referring pastor or teacher to provide the best possible care. MAP is designed to foster the spiritual wellness of a congregation, school or organization by working collaboratively to improve the overall mental health and wellness of its members.
What do MAP services cost?
MAP program costs are kept low for churches, schools, and organizations because of the generous support of our donors. The CFS MAP team’s mission is to heal and help people in need by working in partnership to make that healing and help as accessible and affordable as possible.
The partnering organization covers one half the cost of each session
Christian Family Solutions’ donors cover the other half of each session cost
The referred member receives short-term services at no cost
The impact of mental health ministry
Nearly 800 congregations, schools, and other organizations have participated in the CFS Member Assistance Program since 2008. These partnerships have allowed for nearly 60,000 counseling sessions – 60,000 opportunities for counselors to share Gospel comfort and offer Christ-centered solutions during a time of great distress.
Learn more about the CFS Member Assistance Program (MAP):
- Learn how to join the MAP program
- The video counseling experience
- Download a MAP flyer for churches, schools, and organizations
- Resources for MAP members
- Make a MAP referral
- Meet the MAP Team
- MAP Portal login
For the MAP Support Center, please call 800-438-1772 or e-mail the program coordinator at firstname.lastname@example.org.