HOW TO SHARE FEEDBACK
We invite your compliments and concerns.
To share your compliments:
If you or someone you know has been blessed by our services, please let us know using our Share Your Story Form. Whether you share a few words or many, we appreciate hearing about your experience. (Your name and contact information is optional.)
Your words may encourage our staff and the donors who support our ministry. In addition, you might be instrumental in encouraging others to reach out for help.
Thank you.
To share a concern:
If you consider that the services you received are unsatisfactory, we would like to hear about this as well. Please feel free to communicate your concerns to your therapist or to one of our support team members at the time of your appointment, or when you call us at 800-438-1772.
You also have the right to use a grievance procedure.
- Please inquire at any Christian Family Solutions counseling location for an information packet on the procedures to follow.
- Or you may contact the Patient Rights Specialist to request the packet: Christian Family Solutions, Attn: Patient Rights Specialist, W175 N11120 Stonewood Drive, Germantown, WI 53022. Include your name, address, and phone number. You can also call 800-438-1772.
