Information for Connecting with Your Provider

At the time of your appointment, please click on your counselor’s picture. On their bio page, click on the blue box above their picture to be taken to their waiting room. You will enter your counselor’s secure waiting room. Your counselor will begin the meeting and connection process.


For information on Zoom’s HIPAA compliance and security, click here.  Need help troubleshooting your video connection in Zoom? Click here.

Christian counseling services are available by video through your organization’s Member Assistance Program or through our Telehealth (Video Counseling). 


If you have any questions or have trouble connecting, contact or 800.438.1772, ext. 5.


If you are having technical difficulties installing the Zoom software: