Information for Connecting with Your Provider

At the time of your appointment, please click on your counselor’s picture. On their bio page, click on the blue box above their picture to be taken to their waiting room. You will be prompted to enter your name and then download the VSee software.

 

For information on VSee and the security specifications, click here. For help getting started with VSee, click hereChristian counseling services are available by video through your organization’s Member Assistance Program or through our Telehealth (Video Counseling). 

 

VSee Tutorials

  • Firefox users click here for a video tutorial on VSee installation.
  • Internet Explorer users click here for a video tutorial on VSee installation.
  • Safari users click here for a video tutorial on VSee installation.

If you have any questions or have trouble connecting, contact assistance@wlcfs.org or 800.438.1772. If you are having technical difficulties installing the VSee software, please call 650.390.6970.